Account deletion

Request deletion of your Gbanjo account.

You can start this request in the Gbanjo app under Profile, or by email if you no longer have access to the app. We verify account ownership before processing a request.

What to include

Send the request from the email address on your Gbanjo account and state that you want the account deleted. Do not send a password, payment card number, bank account number, or one-time code.

What happens next

Gbanjo will verify that you control the account, review any open auctions, payments, refunds, payouts, deliveries, disputes, or investigations, and email you when the request has been completed or if another step is required.

Data that may be retained

Records required for completed transactions, payments, refunds, payouts, disputes, fraud prevention, marketplace enforcement, legal obligations, or legal claims may be retained for the applicable period. Other account data is deleted or de-identified when the request is completed.